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This store has earned the following certifications.
Japanese Knives / Matsato Kitchen Knives
High-Quality Stainless Steel Blade - Manufactured from high-carbon stainless steel, this blade ensures durability and longevity. The carbon content ranges from 0.6-0.75%, making it twice as durable as other knives in its class, which typically contain about 0.3% carbon.
Multi-Functional Gyutou Knife - Designed as a versatile knife for professional use, the gyutou can cut, dice, slice, chop, and remove meat from bones. With a HRC (Rockwell Hardness Scale) of 56-58, it ranks among the toughest knives in its category.
Ergonomic Pakka Wood Handle - To enhance comfort and reduce fatiguing grip, the handle is made from Pakka wood, an African material renowned for its comfort, strength, and stability. This ensures a professional-grade user experience.
Ultra-Sharp Edge - The blade's sharpness is key for precise cuts, even when dealing with tough meat or removing flesh from bones. The latest Japanese engineering techniques ensure that the sharpness is maintained even after rigorous use.
Stainless Steel with Corrosion Resistance - The blade includes 16-18% chrome in addition to carbon, providing a glossy finish that resists tarnishing over time. This knife is perfect as a Halloween, Christmas, wedding, or birthday gift. We offer a no-hassle refund within 3 months and a lifetime warranty.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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