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This store has earned the following certifications.
Japanese Knives / Matsato Kitchen Knives
High Carbon Stainless Steel Blade: Crafted with high carbon stainless steel, this blade ensures maximum durability and sharpness. Perfect for those who value longevity and precision in their cutting tools.
Ergonomic Plastic Handle: Designed for comfort, the plastic handle provides an effortless grip, making chopping and cutting a breeze. Whether you're slicing vegetables or dicing fruits, this handle ensures you have control.
Non-Stick Coating: Say goodbye to stuck-on food! This blade is coated to prevent food from adhering, which makes cleanup quick and easy. Ideal for a hassle-free cooking experience.
Multi-Purpose Design: From veggies to fruits and even meat, this blade handles it all with ease. Its versatile design makes it a must-have in any kitchen.
Perfect for Home Chefs: This beautifully designed gift box makes it a fantastic choice for any kitchen. Ideal for the home cook who wants a high-quality, practical tool.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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