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This store has earned the following certifications.
Japanese Knives / Matsato Kitchen Knives
【Durable Stainless Steel Blade】 Forged with triple-layer laminated steel, our knife is made from high-end Japanese AUS-10 steel. This material withstands cold, heat, and corrosion for long-term use. The steel hardness reaches 62HRC, making it twice as hard as other knives in its class.
【Unique & Fashion Design】 Our knife features a frosted design and unique polishing technology, which provide a smoother and more precise cutting experience. The 15-degree blade angle and double-side grooves make thin cuts easier, helping you accomplish difficult tasks in the kitchen with greater accuracy. This design reduces cutting resistance and prevents food from sticking to the blade.
【Ergonomic Pakkawood Handle】 Equipped with an ergonomic handle made from African pakkawood, this chef knife ensures optimum comfort, control, and agility. It's resistant to thermal expansion and extremely durable.
【Versatile for Everyday Use】 This Japanese Santoku knife is perfect for both home and professional use, suitable for chopping, slicing, dicing, and cutting a variety of foods like fruits, bread, vegetables, fillets, or meats. It makes daily kitchen tasks easier and more efficient.
【Perfect Gift】 Packaged in a luxurious gift box, our knife is the ideal choice for any cook or knife enthusiast. It makes a perfect wedding, housewarming, or Christmas gift, adding a touch of elegance and functionality to any kitchen.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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