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This store has earned the following certifications.
Japanese Knives / Matsato Chef's Knives-4
【Mystic Forged Steel, Ultimate Sharpness】 Crafted with innovative Mystic Forged Steel and optimized carbon content, the KnifeSaga Nakiri knife offers unparalleled sharpness. Its razor-sharp 10° edge effortlessly slices through all types of vegetables, making food prep a breeze.
【Long-lasting Performance】 Experience a knife that retains its sharpness longer with our balanced blade, which combines hardness and toughness. Enjoy reliable performance without the need for frequent sharpening, enhancing your cooking experience.
【Enhanced Comfort and Safety】 The Nakiri knife features an ergonomically designed handle providing a secure and comfortable grip. The half-bolster and natural wood materials enhance stability, ensuring safe and comfortable usage during cooking.
【Effortless Cutting】 Incorporating a Granton design, this knife includes precision-engineered scallops on both sides of the blade. This feature reduces food sticking, enabling effortless and efficient cutting, ensuring every slice is perfect.
【Hassle-Free Return and Lifetime Warranty】 Confident in our product's quality, we offer a 100-day hassle-free return policy and a lifetime warranty. Choose the KnifeSaga Nakiri knife for a lifelong culinary partnership that you can trust.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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