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This store has earned the following certifications.
Japanese Knives / Matsato Knives-2
【Multifunctional Cleaver Knife Set】
【Upgraded Anti-rust Process】
Our forged knives come with an exclusive anti-rust process, polishing the entire blade. This makes the knife rust and corrosion-resistant, ensuring it stays cleaner and lasts longer. While forged knives have higher carbon content, it's important to stay vigilant. After cleaning, it's crucial to dry the knife thoroughly. A light application of cooking oil can prevent rust if the knife isn't used for an extended period. It should be stored in a dry place.
【Hand Forged Meat Cleaver】
Crafted by skilled craftsmen with over 50 years of experience, these hand-forged butcher knives are made of high carbon steel. Our durable Viking knife set features incredibly sharp blades that can be kept sharp for a long time, making it effortless to cut food. The oxidation and hammering processes enhance both the technical and aesthetic appeal of the knife. A warm tip: Always handwash the knives to maintain their sharpness.
【Perfect Grip and Balance】
Our well-balanced butcher knives feature rosewood handles with a large finger hole, providing a secure and comfortable grip. The full tang design with three rivets ensures better durability and a seamless transition from blade to handle. The ergonomic shape of the handle reduces hand fatigue, even when chopping tough bones. The rosewood handle is durable, comfortable, non-slip, and easy to clean.
【Perfect Gift and Promise】
Our kitchen knife set is easy to maintain and stain and rust-resistant. The knives come packed in a high-grade black gift box, making them an excellent gift for parents, lovers, and friends on various occasions such as Mother’s Day, Father’s Day, Thanksgiving, wedding anniversaries, birthdays, Christmas, and more. TOPFEEL Chef Knife comes with a 12-month guarantee service. If you have any problems, please don't hesitate to contact us.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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