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Japanese Knives / Matsato Knives
A Must-Have for Every Kitchen | Every cook, whether amateur or professional, should own a Matsato chef's knife.
Well-Balanced Craftsmanship Crafted with solid oak from premium materials, the Matsato chef knife combines comfort and style. Designed to provide a safe and firm grip, it makes cutting easy and ensures precision in the kitchen.
Traditional and Modern Fusion The Matsato Japanese kitchen knife is hand-crafted using traditional styling and techniques. By merging an ancient design with a modern approach, it enables you to handle any kitchen task with ease.
Premium Sharp Blade Equipped with a premium stainless steel blade, the Matsato chef knife remains sharp and resistant to chipping and oxidization. Always ready, you will have the perfect cutting tool when you need it most.
Safety and Convenience The sheath not only protects your chef’s knife from nicks but also allows for quick and easy access. Keep your hands safe and your knife sharp with this thoughtful design.
Whether you are a home cook or a professional chef, the Matsato chef's knife is an essential tool that enhances your cooking experience.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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