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This store has earned the following certifications.
A must-have for every kitchen | Whether you're a home cook or a professional chef, every kitchen needs a Matsato chef's knife. This small kitchen knife is both strong and durable, helping you improve your cooking techniques.
Well-balanced craftsmanship | The Matsato chef knife features a solid oak handle made from premium quality materials, and a Damascus blade. Designed for both comfort and style, this knife makes cutting easy and safe with its well-balanced design, providing a secure grip while cooking in the kitchen.
Traditionally crafted Japanese chef knives | The Matsato chef knife is hand-crafted using traditional styling and techniques. By combining a modern approach with ancient design, the Matsato knife helps you tackle any job in the kitchen with ease.
Premium sharp blade | The Matsato chef knife boasts a premium crafted blade made from stainless steel. This sharp knife will never dull or chip, ensuring you always have a reliable, sharp tool when you need it. This kitchen knife is resistant to oxidization and maintains its sharpness.
Safety & Easy to use | The sheath protecting your Matsato chef's knife from dulling or nicks keeps your hands safe while allowing for easy and quick access.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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