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This store has earned the following certifications.
Japanese Knives / Matsato Kitchen Knives
High-Carbon Stainless Steel Blade - Manufactured from high-quality stainless steel with 0.6-0.75% carbon content, making it twice as hard as standard knives that contain about 0.3% carbon. - Ensures long-lasting functionality and durability, ideal for professional and home use.
Multi-functional Knife - Classified and designed for versatile applications, cutting, dicing, slicing, chopping, and carving meat from bones. - Features a Rockwell hardness rating (HRC) of 56-58, among the toughest knives in its class, ensuring superior performance and longevity.
Ergonomic Pakka Handle - Made from Pakka, a material known for comfort, strength, and stability, minimizing fatigue and hand numbness during extended use. - Enhances handling and reduces potential strain on hands and arms, making it perfect for both professionals and home cooks.
Ultra-sharp Edge - Equipped with an ultra-sharp edge that retains sharpness even after tough tasks like cutting dense meat or removing flesh from bones. - Boosted by advanced Japanese engineering, ensuring optimal performance and consistency in every cut.
Corrosion-Resistant Stainless Blade - Composed of high-quality stainless steel with 16-18% chrome, which provides a glossy finish that resists tarnishing. - The durability and corrosion resistance make these knives ideal gifts for special occasions such as Halloween, Christmas, weddings, and birthdays. - Enjoy a hassle-free refund within 3 months and a lifetime warranty on all our knives.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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