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This store has earned the following certifications.
Japanese Knives / Matsato Kitchen Knives-3
[Enoking Forging Knife] Since 1980, Enoking has been dedicated to crafting high-quality knives. We carefully selected Japanese high-carbon steel and paired it with traditional Chinese manufacturing techniques. Our kitchen knife guarantees sharpness that will last for years.
[Unique Texture Viking Knife] Every Viking knife features a unique hammer pattern, enhancing its elegance. The safety finger hole ensures a secure grip, making it perfect for carving cooked meat, chopping chicken, or slicing vegetables.
[Ergonomic Wood Handle] The ergonomic design of the Viking knife minimizes wrist strain for a comfortable hold. The full tang construction provides excellent balance and stability.
[Leather Sheath & Gift Box] This knife comes with a durable leather sheath for safekeeping and easy outdoor carrying. The Japanese chef knife is presented in a stylish gift box with a magnetic lid, making it an ideal present for any knife enthusiast.
[100% Satisfaction Guarantee] As a professional kitchen knife manufacturer, we are committed to providing top-quality products. Our 100% satisfaction guarantee ensures that you are happy with your purchase for any reason. Shop with confidence!
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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